These terms & conditions (the “T&C” or “Terms”) govern your access and use of our Website and services at https://duoknows.com (the “Website”). Please read them carefully.
The Website is owned and operated by Writera Limited.
You are not allowed to access or use the Services or the Website if You are located, incorporated or otherwise established in, or a citizen or resident of: (i) Iran, Syria, North Korea, Crimea, or Sudan; (ii) Australia, New Zealand, Republic of Ireland, United Kingdom; (iii) a jurisdiction where it would be illegal according to Applicable Law for you (by reason of your nationality, domicile, citizenship, residence or otherwise) to access or use the Services; (together, the “Restricted Jurisdictions”). We may, in its sole discretion, implement controls to restrict access to the Services or the Website in any of the Restricted Jurisdictions. We reserve the right to close an access to our Website immediately upon discovery you are accessing the Website or Services in violation of these restrictions.
“Website” means an aggregate amount of the web pages available at https://duoknows.com and all subdomains thereof, where the Services are realized.
“Services” refers to a range of educational support and tutoring offerings, such as, research papers, dissertations, thesis, and other academic written assignments that the Client may require.
“We”, “Us”, “Ours” means Writera Limited, a company registered under the laws of Cyprus. Our registered office is at Vasili Michalidi, 9, Limassol, Cyprus, 3026.
“User”, “You”, “Client”, “Subscriber” means a natural person, individual entrepreneur or a legal entity that is registered on the Website as the user and has accepted these Terms and anyone submitting, bidding, executing an order, uploading any information and transferring payments on this Website.
“Tutor” is a person employed or other ways contracted by us as a freelancer, who provides tutoring and writing services to the Client, according to the agreement with us.
“Order” represents an electronic request within a paid Subscription from the Client for specific educational support and tutoring services or separate service request, not included in Subscription. The Order details the scope of work and other requirements the Client has regarding the assistance. An Order is a written request submitted electronically via our website by the Client, encompassing the complete work and relevant consumer specifications.
"Subscription" refers to an ongoing electronic commitment from the Client for a range of paid Services. The Subscription outlines the overall scope of work and any specific requirements the Client has for the provided assistance. A Subscription comprises the entire agreement, submitted electronically through our website by the Client, including access to a variety of services and relevant consumer stipulations.
“Product” is the result of an Order, which comes as original content, written and delivered to the Client in accordance to his or her inquiry as a digital document.
“Client's information” means the file containing text information represented in any format that is accepted by the Website that has been submitted by You for reference or as an example. We reserve the right to determine the requirements regarding the size and the format of the files with the Client's information You may download in Order form.
The Subscription is activated by completing the Subscription form provided on the Website. Access to services is granted solely through an activated and paid Subscription.
The Subscription form will specify the scope of work, Subscription parameters, and service terms. It is your personal responsibility to provide accurate, comprehensive, and up-to-date information for each standard Subscription form section when completing our Subscription form.
Upon activating a Subscription, you agree to purchase the services from us. We begin processing your Subscription once the payment for the services is made and authorized.
The payment for the services is calculated according to our current pricing, which can be found on the Subscription page, and is paid in advance as stated in the Subscription form once the scope of work is identified. We are not responsible for providing services until the payment has been made in full and authorized.
Subscriptions can be paid using payment methods currently available on the Website. Please check the Website for available payment methods at the time of your payment.
We reserve the right to offer discounts and bonuses at our discretion, in accordance with the current Discount Policy.
The Company commits to providing equal access to discount and bonus program information for each Client without exceptions.
If the Client wishes to discontinue working with us, a refund will be processed according to the Subscription Cancelation Policy or Refund Policy. Please note that we cannot be held responsible for your Bank Transfer fees, transfer anomalies, or possible delays occurring due to any Bank service issues.
You are responsible for paying any taxes, including any service or value-added taxes, which may be applicable depending on the jurisdiction of the services provided.
Depending on your residency or location, you may be subject to certain taxes or other taxes on certain fees that we charge. These taxes will be added to fees billed to you, if applicable.
You acknowledge that you must comply with your obligations under income tax provisions in your jurisdiction
Please note that we reserve the right to decline a revision request if the revision instructions violate initial Order instructions. In such cases the Client may be requested to pay additionally for the requested changes or place the Order for editing.
Please note that we reserve the right to decline or limit multiple revision requests if the Client’s behavior demonstrates obvious exploitation of the Tutor and other unreasonable requests.
We are responsible for delivering the Product in a timely manner and according to the Client requirements indicated in the Order. Should any of the Client’s commitments be violated the Client is entitled to a partial or a full reimbursement according to our Subscription Cancelation and Refund Policies.
By making a payment for a Subscription, you agree that the Services provided are for personal and non-commercial use only. The payment you make represents the time and effort invested in conducting relevant research and providing educational support tailored to your needs, as well as ensuring proper maintenance and administration for service delivery.
You are not permitted to reproduce, modify, distribute, or display the content resulting from the services in any way on the internet or as a hard copy beyond a reasonable limit necessary for personal use.
By submitting an Order, you acknowledge and agree that:
You may access the Website solely for Your own personal, non-commercial use. You must not use any part of the Website for any illegal purpose. In particular, You may not use the Website for any of the following purposes:
If You breach any of the provisions of these Terms, You will be responsible for any losses and costs resulting from your breach.
We may terminate your use of the Website if you breach any of these Terms.
If we reasonably suspect your use of the Website is affecting the lawful operation of the Website or may adversely affect other Client, we may suspend your access to the Website at any time while we investigate the position.
In case You will try to contact the Tutor by means other than is allowed by the Website's functionality, we will assume this action as violation of the Terms.
IPRs in the Products
IPRs in any materials that You supply to us
IPRs on the Website
Sources Used Feature
The Website is provided “as is” and we do not guarantee that the Website will meet Your expectations or requirements. If Your computer equipment does not support relevant technology, including encryption, You may not be able to access the Website and/or use some or all of the Services.
The Website is accessed via the World Wide Web, which is independent of us. Your use of the World Wide Web is solely at Your own risk and subject to all applicable national and international laws and regulations. We do not represent that the Website is appropriate or available for use in any jurisdiction.
In no event will we be liable for any loss or damage arising as a result of any modifications we may make to the Website. We will not have any liability to You or any other person, whether arising out of or in connection with the Products and/or Services including but not limited to
We will not have any liability to You or any other person, whether arising out of or in connection with your use of the Website, or Your inability to use the Website, or for any other reason including, without limitation, for: any matters due to any events outside our reasonable control; or any unforeseeable losses or damages.
Nothing contained in these Terms is intended to limit or exclude any liability for death or personal injury arising from negligence, or for fraudulent misrepresentation, or any other liability which may not be limited or excluded by law or intended to affect Your statutory rights as a consumer.
You may not transfer any of Your rights under these Terms to any other person. We may transfer our rights under these Terms to another business where we reasonably believe Your rights will not be affected.
If you breach these Terms and we choose to ignore this, we will still be entitled to rely on our rights and remedies at a later date or in any other situation where you breach these Terms.
Unless otherwise stated in these Terms, all communication between You and us shall be made in our chat.
These Terms are governed by the laws of Cyprus.
In the event of any dispute between you and us, where you are acting as a consumer, you can take the matter to the Cyprus Consumer Center for Alternative Dispute Resolution. More details can be found at https://adrcyprus.com/en/.
In addition, both You and we agree to bring any dispute in arbitration on an individual basis only, and not on a class, collective, or representative basis on behalf of others. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class, collective, representative or private attorney general action, or as a member in any such class, collective, representative or private attorney general proceeding.
We reserve the right at any time to (i) change any information, specifications, features or functions of the Website or Services (ii) suspend or discontinue, temporarily or permanently, any or all of the Services or any part of the Website, including the availability of any feature, database or content, or (iii) impose limits on certain features and Services or restrict access to parts or all of the Services, in each case with or without prior notice and without any liability to You or any third party. We will use commercially reasonable efforts to notify You of changes to the Services and/or Website that, in our reasonable opinion, have the effect of materially and adversely diminishing the functionality of the Services You are interested in when using Website.
We may from time to time update or revise these Terms. If we update or revise these Terms, we will notify You either by email to Your most recently provided email address, by posting the updated or revised Terms on the Website or by any other manner chosen by us in our commercially reasonable discretion. Your use of the Website or Services following any such update or revision constitutes Your agreement to be bound by and comply with these Terms as updated or revised or You may be asked to give your explicit consent to be bound by new Terms. It is your responsibility to review the Terms periodically.
If you require further information about the Website or our Services, please contact us via live chat on the Website.
Version 1. Last modified: May 02, 2023